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Frequently Asked Questions – 5 Star Roofing & Building, Cornwall
At 5 Star Roofing & Building, we understand that choosing the right roofing and building company is an important decision. To help you make an informed choice, we’ve compiled answers to some of the most common questions our customers ask. If you don’t find what you’re looking for here, please don’t hesitate to contact us directly on 0800 699 0309 for friendly, expert advice.
Yes. We provide exterior painting and property maintenance to protect your home from the elements and enhance its appearance. We use high-quality, weather-resistant paints for a long-lasting, professional finish.
Yes. We specialise in roof leak repairs and can quickly locate and fix the source of any leak — whether it’s due to damaged tiles, faulty flashing, or blocked gutters. Prompt repairs help prevent further water damage and costly issues.
Yes, absolutely. We offer free, no-obligation quotations on all our roofing and building services. Our team will visit your property, assess the work required, and provide a clear, detailed quote with no hidden costs.
Yes. 5 Star Roofing & Building is fully insured for all aspects of roofing and building work. This ensures complete peace of mind for our customers and full compliance with industry safety standards.
We recommend cleaning your gutters at least twice a year, ideally in spring and autumn. Regular maintenance prevents blockages, leaks, and potential water damage to your roof and walls.
Yes. We can completely remove old, rotten timber fascias and soffits and replace them with low-maintenance uPVC systems. These are weather-resistant, durable, and available in a range of colours and finishes to complement your home.
Yes, we provide roofing and building services for both domestic and commercial clients. From small homes and extensions to larger business premises, we have the experience and equipment to handle projects of all sizes.
We work with all major roofing systems, including tiled roofs, slate roofs, flat roofs (felt and fibreglass), and pitched roofs. We also install dry verge and ridge systems, carry out leadwork, and repair all roof types.
Yes, every project we complete is covered by a workmanship guarantee. The length of the guarantee depends on the type of work carried out, and we always explain the full details before starting any job.
Felt roofing is an affordable and reliable solution made from layered bitumen felt, while fibreglass (GRP) roofing is a modern, seamless option offering longer lifespan, enhanced strength, and superior water resistance. We can advise which system is best for your property.
Yes, we provide a fast-response emergency roof repair service for storm damage, leaks, and urgent roofing issues. If your roof has been damaged and needs immediate attention, call us on 0800 699 0309.
Dry verge and ridge systems are modern alternatives to traditional mortar. They use mechanical fixings to secure tiles, providing a stronger, weatherproof, and maintenance-free finish. They also improve roof ventilation and reduce long-term repair costs.
The duration depends on the size and type of the project. Small repairs can often be completed within a few hours, while new roof installations typically take several days. We’ll always provide an accurate timescale before work begins.
Damp can be caused by poor ventilation, defective roofing, leaking gutters, or rising moisture from the ground. We offer professional damp proofing solutions to diagnose and resolve the problem, keeping your home dry and protected.
From our base in Cornwall, we work throughout Truro, St Austell, Camborne, Redruth, Bodmin, Falmouth, Saltash, and Hayle. Wherever you are, our reliable and efficient service ensures your project is completed on time, on budget, and to the highest standard.
